Effective Date: March 9, 2026
Last Updated: March 9, 2026
About This Privacy Statement
This Privacy Statement is provided by Akkio Inc. (“Akkio,” “we,” “our,” or “us”), the controller of the personal information described herein, located at 7 Whittier Pl, Ste 108, Boston, MA 02114. You may contact us at legal@akkio.com.
Akkio values the privacy of the individuals who use our website and related services that link to this Privacy Statement (collectively, the “Service”). This Privacy Statement explains how we collect, use, and share information from users of our Service (“you”). By using our Service, you agree to the collection, use, disclosure, and procedures this Privacy Statement describes. In addition to this Privacy Statement, your use of our Service is subject to our Website Terms of Service (akkio.com/terms). Note that enterprise clients may have different terms pursuant to any platform license agreement between the parties.
Key Privacy Disclosures
We Do Not Sell Your Personal Information
We do not sell your personal information to third parties in exchange for monetary payment, regardless of age. We do share personal information with LinkedIn for cross-context behavioral advertising purposes, as described below.
Targeted Advertising and Your Right to Opt Out
We engage in minimal targeted advertising. Specifically, we use HubSpot to sync contact lists and company lists to LinkedIn for the purpose of displaying targeted advertisements to individuals on LinkedIn’s platform. To do this, HubSpot hashes and transmits certain contact identifiers — such as name and email address — to LinkedIn for contact list audiences, and company name and website domain for company list audiences. LinkedIn matches these against its member database to build targetable audiences. This activity may constitute “sharing” of personal information for cross-context behavioral advertising under applicable state privacy laws, including the CCPA.
You have the right to opt out of this sharing. To opt out, you may: (1) complete our online opt-out form at https://forms.gle/zrhEVbpewV8i313PA; or (2) email us at legal@akkio.com with the subject line “Opt Out of Targeted Advertising.” Please include your name and the email address you believe we may have on file. We will process your request and remove you from applicable LinkedIn audience syncs within a reasonable time. Please note that opting out will not remove any ads you may see on LinkedIn that are targeted based on LinkedIn’s own data about you — it will only prevent us from using your information to build our targeted audiences.
Sensitive Personal Information
We do not use or disclose sensitive personal information for purposes other than those permitted under applicable law (including the limited purposes specified in CCPA regulations §7027(m)). We do not offer a Notice of Right to Limit Use of Sensitive Personal Information because we do not use sensitive personal information beyond those permitted purposes.
Third-Party Tracking Across Other Websites
We use third-party analytics services, including Google Analytics, that may collect information about your online activities over time and across different websites or online services when you use our Service. This includes the use of cookies and similar tracking technologies. Google Analytics may associate your activity on our Service with your activity on other websites it tracks. You may opt out of Google Analytics by using the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout, or by managing your cookie preferences through our Cookie Settings.
Automated Decision-Making Technology (ADMT)
Akkio is an AI platform. Our Service enables customers to build and deploy AI models for purposes such as forecasting, classification, and data analysis. When Akkio’s AI models are used to make or assist in making decisions about individuals that produce legal or similarly significant effects, this may constitute automated decision-making technology (“ADMT”).
If you are subject to a decision made using ADMT through our Service, you may have the right to: (1) access information about how the ADMT functions and the types of decisions it produces; and (2) opt out of having ADMT applied to decisions concerning you. To exercise these rights, please contact us at legal@akkio.com. Note that in most cases Akkio acts as a processor on behalf of our business customers, who are the controllers of decisions made using our platform. If you are subject to a decision made by an Akkio customer using our AI tools, you should direct your request to that business customer first.
Information We Collect
We may collect a variety of information from or about you or your devices from various sources, as described below.
Information You Provide to Us
Registration. When you register for an account, we may ask for information such as your name, company, email, username, and password.
Payment and Billing Information. Financial information in connection with billing, including billing details and address.
Your Data. When you use the portion of our Service that enables users to create AI models, we collect any data sets or content you submit so we can provide you with AI models.
Communications. If you contact us directly, we may receive additional information about you, such as your name, email address, message contents, and any attachments. We also collect information when you sign up for newsletters or updates.
Information We Collect When You Use Our Service
Cookies and Similar Technologies. We collect information using cookies, pixel tags, or similar technologies. We may use both session cookies (which expire when you close your browser) and persistent cookies. Please review your browser’s “Help” settings to manage your cookie preferences. Note that disabling cookies may limit certain Service features.
Device Information. We receive information about the device and software you use to access our Service, including your IP address, web browser type, operating system version, phone carrier and manufacturer, device identifiers, and mobile advertising identifiers.
Usage Information. To help us understand how you use our Service and improve it, we automatically receive information about your interactions, such as the pages or content you view, searches you conduct, and the dates and times of your visits.
How We Collect and Use Personal Information
The following table describes the categories of personal information we collect, the specific business purposes for which we collect and process them, and the business purposes for which we may disclose them to third parties.
Identifiers (name, email, IP address, username, device IDs): Collected to create and manage your account, provide the Service, communicate with you, send marketing communications, ensure security, and comply with legal obligations. Disclosed to service providers who assist with account management, email delivery, analytics, and security. Hashed email address and name disclosed to LinkedIn (via HubSpot) for targeted advertising purposes.
Commercial Information (billing details, purchase records): Collected to process payments, provide the Service, and comply with financial and tax obligations. Disclosed to payment processors and financial service providers.
Internet/Network Activity (browsing history, interactions with Service): Collected to improve and personalize the Service, understand usage patterns, and for analytics. Disclosed to analytics providers such as Google Analytics.
Geolocation Data (general location inferred from IP address): Collected to provide localized features and for analytics. Disclosed to analytics providers.
User-Submitted Data (data sets and content submitted for AI model creation): Collected to provide the core AI modeling features of the Service. Disclosed to cloud infrastructure providers (AWS, GCP) as necessary to operate the Service.
Inferences (profiles derived from the above): Created to understand preferences and improve the Service. Not disclosed to third parties for their independent use.
We do not collect or use personal information for purposes materially different from those disclosed in this Privacy Statement without providing you advance notice and, where required, obtaining your consent.
How We Share Personal Information
We may share information we receive from or about you as described below. We do not sell your personal information to third parties in exchange for monetary payment, regardless of age. We do share personal information with LinkedIn for targeted advertising purposes as described below. The following describes the specific purposes for which we disclose personal information to third parties:
LinkedIn (via HubSpot) — Targeted Advertising. We use HubSpot to sync contact lists and company lists to LinkedIn for the purpose of displaying targeted advertisements on LinkedIn’s platform. For contact list audiences, HubSpot hashes and transmits contact identifiers (name, email address) to LinkedIn. For company list audiences, HubSpot transmits company name and website domain. LinkedIn matches this data against its member database to build targetable audiences. This sharing is for cross-context behavioral advertising purposes. You may opt out of this sharing by completing our online opt-out form at https://forms.gle/zrhEVbpewV8i313PA or by emailing legal@akkio.com with the subject line “Opt Out of Targeted Advertising.”
Analytics Partners. We disclose internet activity and device information to Plausible and Google Analytics for the business purpose of analyzing how users interact with our Service so we can improve it. Google Analytics may also collect information about your use of other websites. You can opt out via https://tools.google.com/dlpage/gaoptout or your Cookie Settings.
Vendors and Service Providers. We disclose information to vendors and service providers retained to help us provide the Service, including HubSpot (CRM and marketing automation), hosting providers (AWS, GCP), payment processors, email service providers, and customer support tools. These providers are authorized to use your information only as necessary to provide services to us. Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
As Required by Law. We may disclose information to comply with law enforcement requests and legal process, such as a court order or subpoena, or to protect the rights, property, or safety of Akkio, our users, or others.
Merger, Sale, or Other Asset Transfers. We may transfer information in connection with a corporate transaction such as a merger, acquisition, or sale of assets. The use of your information following any such event will be governed by the provisions of this Privacy Statement in effect at the time the information was collected.
Consent. We may also disclose your information with your permission.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Statement, unless a longer retention period is required or permitted by law.
When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.
Third-Party Services
The Service allows you to, upon your direction, export information to third-party services. We are not responsible for the practices of these third parties. This Privacy Statement does not apply to your activities on those third-party services or any information you disclose to them. We encourage you to read their privacy policies before providing any information.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. However, as no electronic transmission or storage of information can be entirely secure, we cannot guarantee absolute security.
Children
We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our Service is directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Statement, please alert us at legal@akkio.com.
Your Privacy Rights
Rights Available to All Users
Depending on where you reside, you may have the following rights regarding your personal information:
How to Submit a Rights Request
To exercise your privacy rights, you may contact us by:
Verification Process
To protect your privacy and security, we will verify your identity before fulfilling any consumer rights request. The verification process may vary depending on the nature of the request:
Authorized Agents
You may designate an authorized agent to submit a consumer rights request on your behalf. To use an authorized agent, you must: (1) provide the agent with signed written permission to submit the request; and (2) verify your own identity directly with us, or provide your authorized agent with a power of attorney. We may deny a request from an agent who does not submit proof of authorization. To submit a request as an authorized agent, please email legal@akkio.com with documentation of your authorization.
How to Opt Out of Targeted Advertising
To opt out of our sharing of your personal information with LinkedIn for targeted advertising purposes, you may use either of the following methods:
We will process your request and remove you from applicable LinkedIn audience syncs. We will confirm completion within the timeframes required by applicable law (generally 45 days).
Please note: opting out through us will prevent Akkio from including you in our LinkedIn targeted audience lists. It will not affect ads LinkedIn shows you based on LinkedIn’s own data or your LinkedIn profile settings. To manage your broader LinkedIn ad preferences, visit your LinkedIn account settings at linkedin.com/psettings/advertising.
Appeal Process
If we decline to take action on your privacy rights request, we will notify you of our decision and the reasons for it within the applicable response period. You may appeal our decision by emailing legal@akkio.com with the subject line “Privacy Request Appeal” and a description of your original request and the basis for your appeal. We will respond to your appeal within the timeframe required by applicable law. If your appeal is denied, you may have the right to contact your state’s Attorney General as described in the applicable state addendum below.
Consumers Under 18 Years of Age
We do not sell or share the personal information of consumers we know to be under 18 years of age. If you are under 18 and have provided personal information to us, you may request deletion of that information by contacting us at legal@akkio.com. We will process such requests in accordance with applicable law.
International Transfers of Data
Our Service is hosted in the United States. If you use our Service from the European Union or other regions with laws governing data collection and use that differ from U.S. law, please note that you are transferring your personal information to the United States for storage and processing. We may also transfer your data from the U.S. to other countries in connection with operating the Service. By providing information on or to the Service, you consent to such transfer, storage, and processing.
European Economic Area and United Kingdom Disclosure
If you are located in the European Economic Area or the United Kingdom, please review this additional information. Akkio is the controller of the personal information you submit to create and administer your account (typically, name and email address).
Legal Basis for Processing
When we process your personal information, we will only do so when we have a valid legal basis, including:
Your Rights (EEA/UK)
You have certain rights and protections regarding the processing of your personal information. Unless otherwise provided under applicable law, you have the following rights:
You may exercise your rights by contacting us at legal@akkio.com. Before fulfilling your request, we may ask you to provide reasonable information to verify your identity. Note that there are exceptions and limitations to each of these rights. If you are located in the EEA or the UK and have a concern about our processing of personal information, you have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work, or where an incident took place.
Changes to This Privacy Statement
We will post any adjustments to this Privacy Statement on this page, and the revised version will be effective when it is posted. We will update the “Last Updated” date at the top of this Privacy Statement when we make changes. If we make material changes to the ways in which we use or share personal information previously collected from you through the Service, we will notify you by: (1) posting a prominent notice on our website or within the Service; (2) sending an email to the address associated with your account; or (3) another method of communication reasonably calculated to provide you notice. We encourage you to review this Privacy Statement periodically to stay informed about our information practices.
Contact Us
If you have any questions, comments, or concerns about this Privacy Statement or our information practices, please contact us in the manner in which we primarily interact with you:
STATE-SPECIFIC PRIVACY ADDENDUMS
The following addendums apply to residents of specific states and supplement the Privacy Statement above.
ADDENDUM A: CALIFORNIA RESIDENTS
California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)
This Addendum applies to residents of California and supplements our Privacy Statement above. It is provided pursuant to the California Consumer Privacy Act of 2018 (“CCPA”) as amended by the California Privacy Rights Act of 2020 (“CPRA”).
Categories of Personal Information and Business Purposes
In the past 12 months, we have collected the following categories of personal information for the business and commercial purposes listed:
No Sale; Sharing for Targeted Advertising
We do not sell your personal information to third parties in exchange for monetary payment, regardless of age. We do share personal information with LinkedIn (via HubSpot) for cross-context behavioral advertising as described in the “How We Share Personal Information” section above.
Notice of Right to Opt-Out of Sharing
Because we share personal information for cross-context behavioral advertising, California residents have the right to opt out of this sharing. To opt out, you may: (1) complete our online opt-out form at https://forms.gle/zrhEVbpewV8i313PA; or (2) email legal@akkio.com with the subject line “Opt Out of Targeted Advertising.” We will process your request within 15 business days.
Sensitive Personal Information
We do not use or disclose sensitive personal information for purposes other than the limited exceptions permitted under CCPA regulations §7027(m). We do not offer a Notice of Right to Limit Use of Sensitive Personal Information because we do not process sensitive personal information beyond those permitted purposes.
Your California Privacy Rights
California residents have the following rights under the CCPA/CPRA:
Verification Process
We will verify your identity before processing your request. For requests submitted by email, we will verify by matching information you provide against our records (e.g., email address, account details). For requests to delete, we may apply a higher standard of verification. Requests from authorized agents require signed written permission from you and independent verification of your identity.
Shine the Light
California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at legal@akkio.com.
How to Submit a Request
To exercise your California privacy rights, you may: (1) complete our online opt-out form at https://forms.gle/zrhEVbpewV8i313PA (for targeted advertising opt-outs); (2) email legal@akkio.com; or (3) write to Akkio Inc., 7 Whittier Pl, Ste 108, Boston, MA 02114. We will respond within 45 days. To submit a request through an authorized agent, see the “Authorized Agents” section above.
ADDENDUM B: COLORADO RESIDENTS
Colorado Privacy Act (CPA)
This Addendum applies to residents of Colorado and supplements our Privacy Statement above. It is provided pursuant to the Colorado Privacy Act (“CPA”), effective July 1, 2023.
Your Colorado Privacy Rights
Colorado residents have the following rights under the CPA:
Sensitive Data
We will obtain your consent before processing sensitive personal data, including data revealing racial or ethnic origin, religious beliefs, mental or physical health conditions, sexual orientation, citizenship or immigration status, genetic or biometric data, personal data of a known child, or precise geolocation data.
How to Opt Out of Targeted Advertising
To opt out of our sharing of your personal information for targeted advertising, complete our online opt-out form at https://forms.gle/zrhEVbpewV8i313PA or email legal@akkio.com with the subject line “Opt Out of Targeted Advertising.” We will process your request promptly.
How to Exercise Your Rights and Appeal
To submit a rights request, complete our online opt-out form (for targeted advertising opt-outs) or email legal@akkio.com. We will respond within 45 days (with a possible 45-day extension). If we decline your request, we will explain why and provide appeal instructions. You will have 45 days to appeal. If your appeal is denied, you may contact the Colorado Attorney General at coag.gov.
ADDENDUM C: OREGON RESIDENTS
Oregon Consumer Privacy Act (OCPA)
This Addendum applies to residents of Oregon and supplements our Privacy Statement above. It is provided pursuant to the Oregon Consumer Privacy Act (“OCPA”), effective July 1, 2024.
Your Oregon Privacy Rights
Oregon residents have the following rights under the OCPA:
Sensitive Data
We will obtain your consent before processing sensitive personal data as defined under the OCPA, including data revealing racial or ethnic origin, national origin, religious beliefs, mental or physical health conditions or diagnosis, sexual orientation or gender identity, citizenship or immigration status, genetic or biometric data, personal data of a known child, or precise geolocation data.
How to Opt Out of Targeted Advertising
To opt out of our sharing of your personal information for targeted advertising, complete our online opt-out form at https://forms.gle/zrhEVbpewV8i313PA or email legal@akkio.com with the subject line “Opt Out of Targeted Advertising.” We will process your request promptly.
How to Exercise Your Rights and Appeal
To submit a rights request, complete our online opt-out form (for targeted advertising opt-outs) or email legal@akkio.com. We will respond within 45 days (with a possible 45-day extension). If we decline your request, we will explain why and provide appeal instructions. If your appeal is denied, you may contact the Oregon Attorney General at doj.state.or.us.
ADDENDUM D: RHODE ISLAND RESIDENTS
Rhode Island Data Transparency and Privacy Protection Act (RIDTPPA)
This Addendum applies to residents of Rhode Island and supplements our Privacy Statement above. It is provided pursuant to the Rhode Island Data Transparency and Privacy Protection Act (“RIDTPPA”), effective January 1, 2026.
Information Sharing Disclosure
As required by the RIDTPPA, we disclose the following:
Your Rhode Island Privacy Rights
Rhode Island residents have the following rights under the RIDTPPA:
Sensitive Data
We will obtain your affirmative opt-in consent before collecting or processing sensitive personal data as defined under the RIDTPPA, including data revealing racial or ethnic origin, religious beliefs, mental or physical health conditions, sexual orientation or gender identity, citizenship or immigration status, genetic or biometric identifiers, personal data from individuals known to be under 18, and precise geolocation data.
Consent Revocation
Where we process your personal data based on consent, you may revoke that consent at any time. We will cease processing for the relevant purpose within 15 days of receiving your revocation.
How to Exercise Your Rights and Appeal
To submit a rights request or opt out of targeted advertising, complete our online opt-out form at https://forms.gle/zrhEVbpewV8i313PA or email legal@akkio.com. We will respond within 45 days (with a possible 45-day extension). If we decline your request, we will explain why and provide appeal instructions. If your appeal is denied, you may contact the Rhode Island Attorney General. Note: the RIDTPPA does not provide a private right of action.
ADDENDUM E: VIRGINIA RESIDENTS
Virginia Consumer Data Protection Act (VCDPA)
This Addendum applies to residents of Virginia and supplements our Privacy Statement above. It is provided pursuant to the Virginia Consumer Data Protection Act (“VCDPA”), effective January 1, 2023.
Your Virginia Privacy Rights
Virginia residents have the following rights under the VCDPA:
Sensitive Data
We will obtain your consent before processing sensitive personal data as defined under the VCDPA, including data revealing racial or ethnic origin, religious beliefs, mental or physical health diagnosis, sexual orientation, citizenship or immigration status; genetic or biometric data used for unique identification; personal data of a known child; or precise geolocation data.
Non-Discrimination
We will not discriminate against you for exercising any of your rights under the VCDPA.
How to Exercise Your Rights and Appeal
To submit a rights request or opt out of targeted advertising, complete our online opt-out form at https://forms.gle/zrhEVbpewV8i313PA or email legal@akkio.com. We will respond within 45 days (with a possible 45-day extension). If we decline your request, we will explain why and provide appeal instructions. You will have 60 days to appeal. If your appeal is denied, you may contact the Virginia Attorney General at oag.state.va.us. Note: the VCDPA does not provide a private right of action.
Questions About This Privacy Statement?
Email: legal@akkio.com
Mail: Akkio Inc., 7 Whittier Pl, Ste 108, Boston, MA 02114
Effective Date: March 9, 2026 | Last Updated: March 9, 2026
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